Pfaltzgraff Winterberry 16-Piece Dinnerware Set, Service for 4 Review

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(More customer reviews)I ordered a set for a co-worker as a Christmas present. The set was poorly packed by Amazon and arrived damaged (not the first time a fragile item ordered from Amazon has arrived damaged due to poor packaging). I have requested a replacement but if the second set arrives damaged I will request a refund.
Before returning the set I did have an opportunity to check out some of the unbroken items. Its a beautiful design, quality made and I believe would make a nice gift.
There is a lot of praise I can give Amazon for their extensive list of products, ease of use in ordering items from their web site and reasonable prices. Unfortunately the whole experience can be ruined by poor packaging practices by their shipping staff.
UPDATE: The replacement set arrived damaged. The package was poorly packed, just like the first shipment and I refused delivery from the UPS carrier. I submitted a request for a full refund of $39.91. Amazon decided to refund me only $26.87. I have sent them an email asking them why I did not receive a full refund.
UPDATE: Amazon reviewed my request and agreed to refund me for the full price of $39.91.

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Winterberry 16-piece set features a white stoneware body decorated with a festive red and green holly design.Service for four includes: four each - dinner plate, salad plate, soup/cereal bowl and mug.

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Fiesta 16-Piece Dinnerware Set, Service for 4 Review

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(More customer reviews)I have a type of dinnerware that's very similar to Fiesta, Metlox Colorstax, and it gets knifemarks the way people are describing getting on Fiestaware. To get them off, I make a paste of Bon Ami cleanser & water, rub the paste all over the scratched parts of dish, leave the paste on for several minutes to half an hour, scrub the dish, then rinse it off. The knife marks disappear to a great extent because they are *on* the glaze, not cut into it. I imagine this would work as well with Fiestaware as it does Colorstax.

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Fiesta 16-piece Service for 4 Dinnerware Set.Homer Laughlin China Company is the world's largest American-made restaurant dinnerware manufacturer.All of our products are restaurant grade.Fiesta is all oven, microwave, anddishwasher safe, and the vitrification process makes our disheschip resistant.This durable dinnerware stands up to everyday wear and tear beautifully.This gorgeous pattern has stood the test of time.Unlike other dinnerware patterns where the pattern may discontinue, the Fiesta pattern stays constant.Over time our colors may change, but the pattern stays the same.

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