Average Reviews:
(More customer reviews)Okay, it's working now. And it is a great oven. Really it is. I hope I never have to deal with Fisher Paykel customer service again though. Read more to see why I feel that way....
My oven doesn't work properly. They don't know why. They want to just swap parts again and again. They won't tell me their plan of action. What I thought would be a great oven is the worst oven of my life.
I believe my oven is fixed. Turned out it was wired incorrectly when it was manufactured. It took a lot of effort on our part but we finally got a knowledgeable repair person who figured it out. Bless his heart, I am making him cookies. I give Fisher Paykel very low marks on customer service. They have been impossible to communicate with and not very cooperative. It is annoying to spend lots of time on hold hearing about their great customer service and then not get any of that supposed customer service.
I have hopes that it will be a good oven now. I pray I will never have to deal with Fisher Paykel "customer service" again.
I credit the actual repair to the local company service manager. He was great.
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